How To Fix EG818 - Could not save &1 devices

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 818

• Message text: Could not save &1 devices

What causes this issue?

You have selected devices for certification. However, &V1& of &V2&
devices did not meet the requirements for certification.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Devices that did not meet requirements were not copied to the
certification list.

How to fix this error?

You can manually enter the rejected devices to receive more detailed
information about their rejection.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG818 - Could not save &1 devices ?

  The SAP error message EG818, which states "Could not save &1 devices," typically occurs in the context of device management or when working with device-related transactions in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save device information.
  Data Validation Errors: There may be issues with the data being entered, such as missing mandatory fields or incorrect data formats.
  System Configuration: There could be configuration issues in the device management settings or related modules.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Locking Issues: The device record might be locked by another user or process, preventing changes from being saved.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Data: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  Review Configuration: Check the configuration settings related to device management. Ensure that all necessary settings are correctly configured.
  Technical Troubleshooting: If the issue persists, check for any technical errors in the system logs (transaction codes like SLG1 for application logs) that might provide more insight into the problem.
  Check for Locks: Use transaction code SM12 to check if the device record is locked by another user. If it is, you may need to wait for the lock to be released or contact the user who has the lock.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide patches or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), or any specific transaction related to device management.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps taken before the error occurred.
  Documentation: Review SAP documentation related to device management for any specific guidelines or best practices that might help in resolving the issue.
  
  By following these steps, you should be able to identify the cause of the EG818 error and implement a suitable solution.