How To Fix EG764 - Specify device category

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 764

• Message text: Specify device category

What causes this issue?

You have attempted to compile data for lot creation via device
categories. However, you have not specified the device category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG764 - Specify device category ?

  The SAP error message EG764, which states "Specify device category," typically occurs when a user is trying to create or modify a device in the SAP system, but the required device category has not been specified. This error is often encountered in the context of device management or when dealing with equipment and maintenance tasks.
  Cause:
  The primary cause of this error is that the system requires a device category to be defined for the operation you are attempting to perform. The device category helps the system understand what type of device is being referenced, which is crucial for proper processing and reporting.
  Solution:
  To resolve the EG764 error, you can follow these steps:
  
  
  Check Device Category Field: Ensure that you have filled in the device category field in the relevant transaction or screen. This field is usually mandatory.
  
  
  Select Appropriate Device Category: If you are unsure which device category to select, refer to your organization's documentation or consult with a colleague who is familiar with the device management process.
  
  
  Configuration Settings: If you are an administrator or have access to configuration settings, check the configuration for device categories in the SAP system. Ensure that the necessary device categories are defined and active.
  
  
  User Authorization: Make sure that you have the necessary authorizations to create or modify devices. Sometimes, lack of permissions can lead to incomplete data entry.
  
  
  Consult Documentation: If you are still facing issues, refer to SAP documentation or help resources specific to your version of SAP. This can provide additional context or troubleshooting steps.
  
  
  Contact Support: If the problem persists after trying the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to device management, such as IW31 (Create Maintenance Order) or IE01 (Create Equipment).
  Device Categories: Common device categories include equipment, functional locations, and other asset types. Understanding the specific categories used in your organization can help in selecting the correct one.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional insights into device category management.
  
  By following these steps, you should be able to resolve the EG764 error and proceed with your tasks in the SAP system.