How To Fix EG770 - Device category not possible because division does not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 770

• Message text: Device category not possible because division does not correspond

What causes this issue?

You have specified a device category for the lot to be compiled.

System Response

The lot and device category have different divisions.

How to fix this error?

Enter a device category with a division that matches the division of
the lot.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG770 - Device category not possible because division does not correspond ?

  The SAP error message EG770 ("Device category not possible because division does not correspond") typically occurs in the context of material management or production planning when there is a mismatch between the device category and the division assigned to a particular material or product.
  Cause:
  
  Division Mismatch: The division assigned to the material does not match the device category that is being used. Each device category is usually linked to specific divisions, and if there is a discrepancy, this error will be triggered.
  Configuration Issues: The configuration settings in the SAP system may not be set up correctly, leading to this error. This could involve settings in the material master or device master records.
  Master Data Issues: The material master data may not be correctly maintained, particularly in the views related to sales organization and distribution channels.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and check the division assigned to the material.
  Ensure that the division corresponds to the device category you are trying to use.
  
  
  
  Review Device Category Configuration:
  
  Check the configuration settings for the device categories in the SAP system (transaction code SPRO).
  Ensure that the device categories are correctly assigned to the relevant divisions.
  
  
  
  Adjust Division Settings:
  
  If necessary, adjust the division settings in the material master or the device master to ensure they align correctly.
  
  
  
  Consult with SAP Basis or Functional Consultant:
  
  If you are unable to resolve the issue, it may be beneficial to consult with an SAP Basis or functional consultant who can help diagnose the configuration and master data issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 (Display Material)
  SPRO (Customizing)
  
  
  Documentation: Review SAP Help documentation for detailed information on material master data and device categories.
  User Roles: Ensure that the user has the necessary permissions to view and edit material master data and configuration settings.
  
  By following these steps, you should be able to identify and resolve the cause of the EG770 error in your SAP system.