How To Fix EG614 - No devices were selected

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 614

• Message text: No devices were selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EG614 - No devices were selected ?

  The SAP error message EG614 ("No devices were selected") typically occurs in the context of output management, particularly when trying to print or send documents. This error indicates that the system could not find any output devices (printers, fax machines, etc.) that are configured or available for the specified output request.
  Causes:
  
  No Output Device Assigned: The output type or the document being processed does not have an output device assigned.
  Device Not Available: The output device may be offline, not configured correctly, or not available in the system.
  User Authorization: The user may not have the necessary authorizations to access the output device.
  Output Type Configuration: The output type may not be properly configured in the system.
  Device Type Issues: The device type may not be compatible with the document being processed.
  
  Solutions:
  
  
  Check Output Device Assignment:
  
  Go to the transaction code SPAD (Spool Administration) and check if the output device is correctly configured and available.
  Ensure that the output type is assigned to a valid output device.
  
  
  
  Assign Output Device:
  
  If you are using a specific transaction or program, check if you can assign an output device directly in the print settings or output options.
  
  
  
  Verify Device Status:
  
  Ensure that the output device is online and operational. You can check the status in SPAD or by using the transaction code SP01 to view spool requests.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device. This can be checked in the user roles and profiles.
  
  
  
  Review Output Type Configuration:
  
  Check the configuration of the output type in transaction NACE (for application-specific output types) to ensure it is set up correctly.
  
  
  
  Test with Different Output Device:
  
  If possible, try to use a different output device to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error message.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  NACE: Output Types Configuration
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and device configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.