How To Fix EG420 - Div. cat. of reference does not match div. of device cat. to be created

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 420

• Message text: Div. cat. of reference does not match div. of device cat. to be created

What causes this issue?

You have entered a device category as a reference. The division
category of the reference does not match the division of the device
category you want to create.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Correct your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG420 - Div. cat. of reference does not match div. of device cat. to be created ?

  The SAP error message EG420, which states "Div. cat. of reference does not match div. of device cat. to be created," typically occurs in the context of creating or modifying device categories in SAP PM (Plant Maintenance) or similar modules. This error indicates a mismatch between the division category of the reference object and the division category of the device category you are trying to create.
  Cause:
  
  
  Division Category Mismatch: The division category of the reference object (e.g., a piece of equipment or a functional location) does not match the division category of the device category you are trying to create. Each device category is associated with a specific division, and they must align for the system to allow the creation or modification.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that define the relationship between different device categories and their respective divisions.
  
  
  Data Entry Errors: Incorrect data entry when specifying the device category or reference object can lead to this error.
  
  
  Solution:
  
  
  Check Division Categories: Verify the division category of the reference object you are using. You can do this by navigating to the relevant equipment or functional location in SAP and checking its attributes.
  
  
  Match Device Categories: Ensure that the device category you are trying to create matches the division category of the reference object. If necessary, select a different device category that aligns with the division of the reference object.
  
  
  Review Configuration: If you have access to configuration settings, review the settings for device categories and their associated divisions. Ensure that they are correctly set up in accordance with your organization's requirements.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for creating device categories to ensure compliance with the required processes.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: You may be using transaction codes like IL01 (Create Functional Location), IE01 (Create Equipment), or similar when encountering this error.
  SAP PM Module: This error is primarily related to the Plant Maintenance module, which deals with the management of maintenance activities and equipment.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify device categories in the system.
  
  By following these steps, you should be able to resolve the EG420 error and successfully create or modify the device category in SAP.