How To Fix EG379 - Internal: error during determination of status of customer include &1

EG379 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 379

• Message text: Internal: error during determination of status of customer include &1

What causes this issue?

An error occurred while determining the status of customer include
&v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the the customer include.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG379 - Internal: error during determination of status of customer include &1 ?

  The SAP error message EG379, which states "Internal: error during determination of status of customer include &1," typically indicates an issue with the system's ability to determine the status of a customer due to internal processing errors. This can occur in various contexts, such as during customer master data processing, sales order processing, or other customer-related transactions.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the customer master data or related tables.
  
  Configuration Issues: Incorrect configuration settings in the system related to customer status determination.
  Missing Authorizations: The user may lack the necessary authorizations to access certain customer data.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check Customer Data: Verify the integrity of the customer master data. Look for any missing or incorrect entries.
  Review Configuration: Check