How To Fix EG365 - Division only permitted when replacing all devices of a device location

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 365

• Message text: Division only permitted when replacing all devices of a device location

What causes this issue?

For replacement of all devices of one device location, you have
specified divisions. However, the indicator for replacement of all
devices of one device location is not set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the indicator for replacement of all devices of one device
location.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG365 - Division only permitted when replacing all devices of a device location ?

  The SAP error message EG365 ("Division only permitted when replacing all devices of a device location") typically occurs in the context of device management within SAP, particularly when dealing with the replacement of devices in a device location. This error indicates that the system is enforcing a rule regarding the replacement of devices and their associated divisions.
  Cause:
  The error arises when you attempt to replace a device at a device location without replacing all devices associated with that location. In SAP, certain operations, such as changing the division of a device, are only allowed when all devices at that location are being replaced. This is likely a business rule designed to maintain data integrity and ensure that all devices are consistently managed.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Device Location: Verify the device location in question and identify all devices associated with it.
  
  
  Replace All Devices: If you intend to change the division, ensure that you are replacing all devices at that location. This may involve:
  
  Selecting all devices for replacement.
  Ensuring that the new devices you are replacing them with are correctly configured and assigned to the appropriate division.
  
  
  
  Review Configuration: If you are unsure about the configuration or the devices involved, review the device master data and the relationships between devices and their locations.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding device management and replacement procedures to ensure compliance with business rules.
  
  
  Seek Help from SAP Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment) to manage devices effectively.
  Device Master Data: Understand the structure of device master data, including fields related to division, location, and device type.
  Business Processes: Be aware of the business processes that govern device management in your organization, as these may dictate how devices should be replaced and managed.
  
  By following these steps and understanding the underlying business rules, you should be able to resolve the EG365 error and proceed with your device management tasks in SAP.