How To Fix EG357 - Enter a valid city

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 357

• Message text: Enter a valid city

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EG357 - Enter a valid city ?

  The SAP error message EG357 "Enter a valid city" typically occurs when a user is trying to enter or save an address in the system, and the city field is either left blank or contains an invalid entry. This error is often encountered in various SAP modules, such as SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD).
  Cause:
  
  Invalid City Name: The city name entered does not match any valid entries in the SAP database.
  Missing City: The city field is left blank or not filled in.
  Data Validation Rules: The system has specific validation rules that require the city to be a recognized location.
  Configuration Issues: There may be issues with the configuration of the address data in the system.
  
  Solution:
  
  Check Input: Ensure that the city name is spelled correctly and is a valid city recognized by the SAP system.
  Use Valid Entries: If possible, use a dropdown or search function to select a valid city from the list provided by the system.
  Address Data Maintenance: If the city is valid but not recognized, it may need to be added to the system. This typically requires administrative access to update the address data.
  Consult with IT or SAP Support: If you are unsure about the validity of the city or how to add it, consult with your IT department or SAP support team for assistance.
  Check Configuration: If you have access, check the configuration settings related to address data to ensure that the city list is properly maintained.
  
  Related Information:
  
  Address Management: Understanding how address management works in SAP can help prevent this error. Familiarize yourself with the address formats and requirements in your specific SAP implementation.
  User Training: Ensure that users are trained on how to enter addresses correctly in the system to minimize errors.
  SAP Notes: Check SAP Notes or the SAP Knowledge Base for any specific notes related to this error message, as there may be updates or patches that address known issues.
  
  By following these steps, you should be able to resolve the EG357 error and successfully enter a valid city in the SAP system.