How To Fix EG358 - Enter either a city or a street, but not both

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 358

• Message text: Enter either a city or a street, but not both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EG358 - Enter either a city or a street, but not both ?

  The SAP error message EG358, which states "Enter either a city or a street, but not both," typically occurs in the context of address entry within SAP systems. This error is designed to ensure that users provide a valid and unambiguous address by preventing the simultaneous entry of both a city and a street in the same address field.
  Cause:
  The error arises when a user attempts to input both a city name and a street name in the address fields that are not designed to accept both simultaneously. This can happen in various SAP modules, such as Sales and Distribution (SD), Materials Management (MM), or Customer Relationship Management (CRM), where address details are required.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Address Fields: Check the address entry screen where the error occurred. Ensure that you are only entering either a city name or a street name, but not both.
  
  
  Clear Unnecessary Fields: If you have entered both a city and a street, remove one of them. For example, if you have entered a street name, delete it and only keep the city name, or vice versa.
  
  
  Use the Correct Format: Make sure that the address is formatted correctly according to the requirements of the SAP system you are using. This may include ensuring that other address fields (like postal code) are filled out correctly.
  
  
  Consult Documentation: If you are unsure about the address format or requirements, refer to the SAP documentation or user manuals specific to the module you are working with.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  Address Management: Understanding how SAP handles address data can help prevent similar errors in the future. Familiarize yourself with the address management features in your specific SAP module.
  User Training: If this error is common among users, consider providing training sessions on how to correctly enter address information in SAP.
  System Configuration: In some cases, the error may be related to system configuration. If you have administrative access, check the configuration settings related to address entry.
  
  By following these guidelines, you should be able to resolve the EG358 error and successfully enter the required address information in SAP.