How To Fix EG350 - Internal: error during determination of permissible division categories

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 350

• Message text: Internal: error during determination of permissible division categories

What causes this issue?

An error occurred during determination of permissible
<DS:GLOS.division_category>division categories</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG350 - Internal: error during determination of permissible division categories ?

  The SAP error message EG350, which states "Internal: error during determination of permissible division categories," typically occurs in the context of the SAP system when there is an issue with the configuration or data related to division categories in the system. This error can arise in various modules, particularly in Sales and Distribution (SD) or Material Management (MM).
  Causes:
  
  
  Configuration Issues: The error may be due to incorrect or incomplete configuration of division categories in the system. This could involve missing entries in the relevant tables or incorrect settings in the configuration.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data, such as customer or material master records that are not properly assigned to the correct divisions.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain division categories, leading to this error.
  
  
  System Bugs: In some cases, this error could be due to a bug in the SAP system or a specific version of the software.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for division categories in the relevant customizing transactions (e.g., SPRO). Ensure that all necessary entries are correctly defined.
  
  
  Review Master Data: Check the master data for customers, materials, and other relevant entities to ensure they are correctly assigned to the appropriate divisions. You can use transaction codes like XD03 (Customer Display) or MM03 (Material Display) to verify this.
  
  
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the division categories. This can be checked in the user roles and profiles.
  
  
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error. This may require the assistance of a technical consultant or developer.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, XD03 for customer data, and MM03 for material data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to division categories and their configuration to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EG350 error in your SAP system.