How To Fix EG083 - Device info record already exists for specified equipment number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 083

• Message text: Device info record already exists for specified equipment number &1

What causes this issue?

According to equipment number &V1& that you specified, a device
information record with material number &V2& and serial number &V3&
already exists.

System Response

Creation of equpment is canceled.

How to fix this error?

Correct your entries.
You can display the <DS:TRAN.EG43>device information record</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG083 - Device info record already exists for specified equipment number &1 ?

  The SAP error message EG083 indicates that there is an attempt to create a device information record for a piece of equipment that already has an existing record in the system. This typically occurs in the context of equipment management and device management within SAP, particularly in the Plant Maintenance (PM) or Customer Service (CS) modules.
  Cause:
  The error occurs when:
  
  You are trying to create a new device information record for an equipment number that already has an associated device information record.
  There may be a duplicate entry in the database for the specified equipment number.
  The system is configured to prevent the creation of multiple device records for the same equipment to maintain data integrity.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Existing Records:
  
  Use transaction codes like IE03 (Display Equipment) or IE02 (Change Equipment) to check if a device information record already exists for the specified equipment number.
  If a record exists, review its details to determine if it meets your requirements.
  
  
  
  Modify Existing Record:
  
  If the existing device information record is valid and meets your needs, you may want to modify it instead of creating a new one. Use transaction IE02 to make necessary changes.
  
  
  
  Delete Duplicate Records:
  
  If you find that there are indeed duplicate records that should not exist, you may need to delete the unnecessary record. Be cautious with this step, as it may affect other processes. Use transaction IE02 to delete the record.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or your organization's guidelines on equipment and device management to ensure compliance with data management practices.
  
  
  
  Contact Support:
  
  If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team or a consultant for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment).
  Data Integrity: Understand the importance of maintaining data integrity in SAP, especially in modules dealing with equipment and devices.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the EG083 error and manage your device information records effectively.