How To Fix EG067 - Enter either device group &1 or device &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 067

• Message text: Enter either device group &1 or device &2

What causes this issue?

You have specified both a <DS:GLOS.device group>device group</> and
<DS:GLOS.device>device</>. This is not allowed.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISU_KORR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG067 - Enter either device group &1 or device &2 ?

  The SAP error message EG067 ("Enter either device group &1 or device &2") typically occurs in the context of device management or when working with output devices in SAP. This error indicates that the system requires either a device group or a specific device to be specified, but neither has been provided.
  Cause:
  
  Missing Input: The user has not entered a device group or a specific device in the relevant field.
  Configuration Issues: The output device configuration may not be set up correctly in the system.
  User Authorization: The user may not have the necessary authorizations to access the specified device or device group.
  
  Solution:
  
  
  Enter Required Information: 
  
  When prompted by the error message, ensure that you enter either a valid device group or a specific device name in the appropriate field.
  If you are unsure of the device names or groups, you can use the search help (F4) to find available devices or groups.
  
  
  
  Check Device Configuration:
  
  Go to transaction SPAD (Spool Administration) to check the configuration of output devices.
  Ensure that the devices you are trying to use are correctly configured and active.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the specified devices or device groups.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or help resources for further troubleshooting steps related to output device management.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPAD (Spool Administration) for managing output devices.
  SP01 (Spool Request) to view and manage spool requests.
  
  
  
  Output Device Types: Familiarize yourself with different types of output devices (printers, email, etc.) and their configurations in SAP.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to output device management that may address this error.
  
  
  By following these steps, you should be able to resolve the EG067 error and successfully specify the required output device or device group in your SAP system.