How To Fix EG060 - Error occurred during determination of number of sample devices

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 060

• Message text: Error occurred during determination of number of sample devices

What causes this issue?

The number of sample devices and/or spare sample devices could not be
determined for this lot.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your Customizing settings for the following combination:
Division: &V1&
Test procedure: &V2&
Certification indicator: &V3&
Sample device type: &V4&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG060 - Error occurred during determination of number of sample devices ?

  The SAP error message EG060, which states "Error occurred during determination of number of sample devices," typically occurs in the context of quality management processes, particularly when dealing with inspection lots and sample management.
  Cause:
  The error can arise due to several reasons, including:
  
  Configuration Issues: Incorrect configuration in the quality management settings, particularly in the sampling procedure or inspection plan.
  Master Data Issues: Missing or incorrect master data related to materials, inspection plans, or sampling procedures.
  Authorization Issues: Lack of necessary authorizations to access certain data or perform specific actions.
  System Errors: Technical issues or bugs in the SAP system that prevent the proper execution of the sampling determination logic.
  
  Solution:
  To resolve the EG060 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the sampling procedure and ensure it is correctly configured in the system.
  Verify that the inspection plan is set up correctly and linked to the appropriate material.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (materials, inspection plans, etc.) is complete and accurate.
  Check if the sampling procedure is assigned to the correct material and inspection lot.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the actions related to quality management and sampling.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the error occurs in the code.
  Check the system logs for any additional error messages or warnings that could provide more context.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lots) and QA01 (Create Inspection Lot) to help in troubleshooting.
  Quality Management Documentation: Review SAP documentation related to Quality Management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the EG060 error in your SAP system.