How To Fix EG016 - No device info records allowed for device category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 016

• Message text: No device info records allowed for device category &1

What causes this issue?

You are not permitted to create <DS:GLOS.GerSteinfosatz>Device Info
Records</> for this <DS:GLOS.GerStetyp>Device Category</>.

System Response

Processing is terminated.

How to fix this error?

Check your entries and if necessary choose a different device category.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG016 - No device info records allowed for device category &1 ?

  The SAP error message EG016, which states "No device info records allowed for device category &1," typically occurs in the context of device management within SAP, particularly when dealing with device categories in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is an issue with the configuration or data related to the device category specified in the error message.
  Cause:
  
  Incorrect Device Category: The device category specified in the error message does not allow for device information records. This could be due to the configuration settings in the system.
  Missing Configuration: The device category may not be properly configured in the system, leading to the inability to create or manage device information records.
  Data Inconsistency: There may be inconsistencies in the data related to the device category, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Device Category Configuration:
  
  Go to the configuration settings for device categories in SAP (Transaction code: SPRO).
  Navigate to the relevant path for device management and check the settings for the device category in question.
  Ensure that the device category is set up to allow device information records.
  
  
  
  Review Device Info Records:
  
  Check if there are existing device information records for the specified device category. If there are none, you may need to create them or adjust the category settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to device management and device categories to ensure that you are following the correct procedures.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies in the device management data. This may involve checking related tables and entries.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  IE02: For changing equipment.
  IE03: For displaying equipment.
  
  
  
  SAP Notes: Search for SAP Notes related to error message EG016 for any known issues or patches that may address the problem.
  
  
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.