How To Fix EG015 - Only device information records are permitted for device category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 015

• Message text: Only device information records are permitted for device category &1

What causes this issue?

Only <DS:GLOS.GerSteinfosatz>Device Info Records</> are permitted for
this <DS:GLOS.GerStetyp>Device Category</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different device category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG015 - Only device information records are permitted for device category &1 ?

  The SAP error message EG015 ("Only device information records are permitted for device category &1") typically occurs in the context of device management within SAP, particularly when dealing with device categories in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the system expects a specific type of record for the given device category, but it has encountered an incompatible record type.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Record Type: The system is trying to process a record that is not compatible with the specified device category. For example, if the device category is set to a type that only allows device information records, but a different type of record (like a billing record) is being processed.
  Configuration Issues: There may be configuration settings in the device category that restrict the types of records that can be associated with it.
  Data Entry Errors: There might be an error in the data entry where the wrong type of record was created or assigned to the device.
  
  Solution:
  To resolve the EG015 error, you can take the following steps:
  
  
  Check Device Category Configuration:
  
  Go to the configuration settings for the device category in SAP. Ensure that the device category is correctly set up to accept the type of record you are trying to process.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for device management.
  
  
  
  Verify Record Types:
  
  Ensure that the record you are trying to process is indeed a device information record. If it is not, you may need to create or modify the record to match the expected type.
  Check the data entry for any discrepancies that might have led to the wrong record type being created.
  
  
  
  Review Data Entries:
  
  Go through the entries related to the device in question. Make sure that all associated records are of the correct type and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on device categories and the types of records they support.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for device management) and EL02 (for device data).
  SAP Notes: Check for any SAP Notes related to the error message EG015, as they may provide additional context or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EG015 error and implement a suitable solution.