How To Fix EEWMSERVICE305 - Order type/PM activity type is not used for service processing

EEWMSERVICE305 - Overview

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 305

• Message text: Order type/PM activity type is not used for service processing

What causes this issue?

You have entered an <DS:DE.AUFART>order type</> and (if applicable) a
<DS:GLOS.3526C2E5AFAB52B9E10000009B38F974>PM activity type</> for the
<DS:GLOS.3578FDB1FCD570FEE10000009B38F984>service product</>. These are
only used for order creation in the <LS>Utilities Industry</> (IS-U)
component. For example:
Generation of orders from the structure list for equipments or
technicallocations
Generation of suborders for compatible units (order hierarchies)
<ZH>The order type and PM activity type are defined in Customizing by
choosing <LS>Work Management</> then <LS>Master data</>. They are not
used for order generation in service processing</>.

How to fix this error?

To find the order type for service products choose <ZH>Strategy group
-> Strategy -> Requirement type -> Requirement class -> Order type</>.
If you want to maintain an order type and PM activity type for service
processing, you must proceed as follows:
Check whether you have specified a strategy group in the material
master for your service product (see MRP screen 3).
In the standard SAP system, strategy group 84 is preset for service
products.
Check the allocations in Customizing in the following order:
<DS:SIMG.SIMG_CFMENUOPP1OPPT>Define strategy group</>
<DS:SIMG.SIMG_CFMENUOPP1OPPS>Define strategy</>
<DS:SIMG.SIMG_CFMENUOLSDOVZH>Define requirement types</>
<DS:SIMG.SIMG_CFMENUOLSDOVZG>Define requirement classes</>
You can also define an PM activity type as a default value:
<DS:SIMG.SIMG_CFMENUOLIAOIO4>Allocate PM activity type</>.
INCLUDE ISU_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE305 - Order type/PM activity type is not used for service processing ?

  The SAP error message EEWMSERVICE305 indicates that there is an issue with the configuration of the order type or the PM (Plant Maintenance) activity type in relation to service processing. This error typically arises when the system is trying to process a service order that is not properly configured to handle the specified order type or activity type.
  
  Cause:
  
  Incorrect Configuration: The order type or PM activity type may not be set up to allow for service processing in the system.
  Missing Settings: The necessary settings for service processing might be missing in the configuration of the order type or activity type.
  Incompatibility: The order type being used may not be compatible with the service processing functionality.
  
  
  Solution:
  To resolve the EEWMSERVICE305 error, you can follow these steps:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for the order type in transaction code SPRO.
  Navigate to Plant Maintenance and Customer Service > Maintenance and Service Processing > Order