How To Fix EEWMSERVICE304 - No technical reference object found for service order creation

EEWMSERVICE304 - Overview

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 304

• Message text: No technical reference object found for service order creation

What causes this issue?

Internal system error.
The generator of class EEWM_INSTANT_ORDER was supposed to create a
service order, however, no technical reference object (functional
location or equipment) was passed on for the order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EEWMSERVICE304 - Details

• The SAP error message EEWMSERVICE304 indicates that there is no technical reference object found for the service order creation process. This error typically arises in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules when trying to create a service order without the necessary reference data.
  Causes:
  
  Missing Reference Object: The most common cause is that the system cannot find the required technical reference object (like a functional location, equipment, or a service master) that is needed to create the service order.
  Incorrect Configuration: There may be configuration issues in the system that prevent the reference object from being recognized.
  Data Inconsistencies: The reference object might exist but could be inactive or incorrectly set up in the system.
  Authorization Issues: The user may not have the necessary permissions to access the reference object.
  
  Solutions:
  
  
  Check Reference Object: Verify that the technical reference object (functional location, equipment, etc.) exists in the system and is active.