How To Fix EEWMSERVICE172 - Error trying to add partner &1 as one-time customer for the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 172

• Message text: Error trying to add partner &1 as one-time customer for the notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE172 - Error trying to add partner &1 as one-time customer for the notification ?

  The SAP error message EEWMSERVICE172 indicates that there is an issue when trying to add a partner as a one-time customer for a notification. This error typically arises in the context of the SAP Customer Relationship Management (CRM) or SAP ERP systems when dealing with partner functions in notifications or service requests.
  Cause:
  
  Invalid Partner Data: The partner data being entered may be incomplete or incorrect. This could include missing mandatory fields or incorrect formats.
  Configuration Issues: There may be configuration issues in the partner determination procedure or in the settings for one-time customers.
  Authorization Issues: The user may not have the necessary authorizations to create or modify partner data.
  System Settings: The system may not be set up to allow the addition of one-time customers in the specific context of the notification.
  
  Solution:
  
  Check Partner Data: Ensure that all required fields for the one-time customer are filled out correctly. Verify that the data format is correct and that there are no missing mandatory fields.
  Review Configuration: Check the partner determination procedure in the configuration settings. Ensure that the settings allow for the addition of one-time customers.
  User Authorizations: Verify that the user has the necessary authorizations to create or modify partner data. If not, contact your system administrator to adjust the permissions.
  System Settings: Review the system settings related to notifications and partner functions. Ensure that the system is configured to allow one-time customers in the context you are working in.
  Consult Documentation: Refer to SAP documentation or notes related to partner functions and one-time customers for any specific guidelines or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing partner data, and CRM_ORDER for managing service orders and notifications.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team for further assistance.