How To Fix EEWMSERVICE171 - Partner &1 is not a one-time customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 171

• Message text: Partner &1 is not a one-time customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE171 - Partner &1 is not a one-time customer ?

  The SAP error message EEWMSERVICE171 indicates that the system is trying to process a partner (in this case, a customer) that is not classified as a one-time customer. This typically occurs in scenarios where the system expects a one-time customer for a specific transaction or process, but the partner provided is a regular customer.
  Cause:
  
  Incorrect Partner Type: The partner specified in the transaction is a regular customer rather than a one-time customer.
  Configuration Issues: The system may be configured to expect one-time customers for certain processes, but the partner data does not match this requirement.
  Data Entry Error: There may have been an error in data entry where a regular customer was mistakenly selected instead of a one-time customer.
  
  Solution:
  
  Verify Partner Data: Check the partner data in the system to ensure that the correct partner type is being used. If a one-time customer is required, you may need to create a one-time customer record.
  Change Partner Type: If the transaction allows, change the partner type to a one-time customer if that is appropriate for the business process.
  Review Configuration: If this error occurs frequently, review the configuration settings in the relevant SAP module (e.g., Sales and Distribution) to determine if the system is set up correctly for the intended business processes.
  Create One-Time Customer: If necessary, create a one-time customer record in the system. This can usually be done through the customer master data transaction (e.g., transaction code XD01 for creating customers).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling partner types and customer classifications.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer records.
  Business Process Impact: Understand how this error impacts the overall business process and whether it requires immediate attention or can be addressed in a scheduled maintenance window.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.