How To Fix EEWMSERVICE121 - Enter a statistical note

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 121

• Message text: Enter a statistical note

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE121 - Enter a statistical note ?

  The SAP error message EEWMSERVICE121, which prompts the user to "Enter a statistical note," typically occurs in the context of the SAP system when dealing with service-related transactions, particularly in the SAP Customer Service (CS) or Plant Maintenance (PM) modules. This error indicates that a required field for entering a statistical note has not been filled out.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Required Field: The statistical note field is mandatory for the transaction you are trying to execute, and it has not been filled in.
  Configuration Settings: The system may be configured to require a statistical note for certain types of service orders or notifications.
  User Input Error: The user may have overlooked the field or misunderstood the requirements for the transaction.
  
  Solution:
  To resolve the EEWMSERVICE121 error, you can take the following steps:
  
  
  Check Required Fields: Review the transaction screen to identify any fields marked as mandatory. Ensure that the statistical note field is filled in with the appropriate information.
  
  
  Enter a Statistical Note: If the field is empty, enter a valid statistical note. This note should provide relevant information about the service or maintenance activity being recorded.
  
  
  Review Configuration: If you believe the requirement for a statistical note is unnecessary, consult with your SAP administrator or configuration team to review the settings in the system. They may need to adjust the configuration to make the field optional if that aligns with your business processes.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are working with. This can provide insights into the requirements for statistical notes and other related fields.
  
  
  User Training: If this error is common among users, consider providing additional training or resources to help them understand the importance of filling out all required fields in service-related transactions.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to service orders or notifications (e.g., IW21, IW31, IW41) to understand where this error might occur.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to enter the required information in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.