How To Fix EEWMSDSMCORE014 - Customer &1 is not a one-time customer; enter a one-time customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSDSMCORE - IS-U: Disaggregation in Work Management

• Message number: 014

• Message text: Customer &1 is not a one-time customer; enter a one-time customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSDSMCORE014 - Customer &1 is not a one-time customer; enter a one-time customer ?

  The SAP error message EEWMSDSMCORE014 indicates that the system is expecting a one-time customer entry, but the customer you are trying to use is not classified as a one-time customer. This typically occurs in scenarios where the system is set up to handle one-time customers for specific transactions, such as in sales or service processes.
  Cause:
  
  Customer Master Data: The customer you are trying to use is defined in the system as a regular customer rather than a one-time customer. One-time customers are usually used for transactions where the customer does not have a permanent account in the system.
  Transaction Type: The transaction you are attempting to perform may require a one-time customer due to the nature of the business process (e.g., cash sales, certain service orders).
  Configuration Settings: The system configuration may be set to only allow one-time customers for specific transaction types.
  
  Solution:
  
  
  Use a One-Time Customer: If your transaction requires a one-time customer, you need to enter a valid one-time customer. You can create a one-time customer in the system if it does not already exist.
  
  In SAP, you can typically create a one-time customer by using transaction code VD01 (Create Customer) and selecting the option for one-time customers.
  
  
  
  Check Customer Master Data: If you believe the customer should be a one-time customer, check the customer master data to ensure it is set up correctly. You can do this using transaction code XD03 (Display Customer) to view the details of the customer record.
  
  
  Review Configuration: If you have access to configuration settings, review the settings related to customer master data and transaction types to ensure they align with your business processes. This may involve consulting with your SAP administrator or functional consultant.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on handling one-time customers and the specific requirements for your transaction type.
  
  
  Related Information:
  
  One-Time Customer: In SAP, a one-time customer is typically used for customers who do not have a permanent account in the system. This is common in retail or service industries where transactions are made by customers who do not return frequently.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VD01: Create Customer (One-Time)
  XD03: Display Customer
  VA01: Create Sales Order
  
  
  User Roles: Ensure that you have the necessary permissions to create or modify customer records in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.