How To Fix EEWMSDSMCORE011 - Cannot determine user status for service product &1

EEWMSDSMCORE011 - Overview

• Message type: E = Error

• Message class: EEWMSDSMCORE - IS-U: Disaggregation in Work Management

• Message number: 011

• Message text: Cannot determine user status for service product &1

What causes this issue?

User status for service product &V1& cannot be determined using
enhancement EWMSM003. A user status is required to select completed
orders using report <DS:RE.REWM_ISU_SDSM_COMP>REWM_ISU_SDSM_COMP.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check enhancement <ZH>EWMSM003</>.
If necessary change the customer function module so that a user status
is determined.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSDSMCORE011 - Cannot determine user status for service product &1 ?

  The SAP error message EEWMSDSMCORE011 indicates that the system is unable to determine the user status for a service product. This can occur in various scenarios, particularly when dealing with service management or service order processing in SAP.
  Causes:
  
  Missing User Status Configuration: The user status for the service product may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the user status of the service product.
  Data Inconsistencies: There may be inconsistencies or missing data in the service product master data or related tables.
  System Errors: There could be a temporary system error or a bug in the SAP system that is preventing the retrieval of the user status.
  
  Solutions:
  
  
  Check User Status Configuration:
  
  Navigate to the configuration settings for user statuses in the service product. Ensure that the user status is defined and properly assigned to the service product.
  Use transaction codes like BS02 (for status management)