How To Fix EEWMSDSMCORE001 - Cannot determine a partner role for customer for order type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSDSMCORE - IS-U: Disaggregation in Work Management

• Message number: 001

• Message text: Cannot determine a partner role for customer for order type &1

What causes this issue?

Cannot determine a partner role for customer for work order &V1& using
table T350 (Maintenance control parameters: Client/order type).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

INCLUDE ISU_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSDSMCORE001 - Cannot determine a partner role for customer for order type &1 ?

  The SAP error message EEWMSDSMCORE001 indicates that the system is unable to determine a partner role for a customer in relation to a specific order type. This error typically arises in the context of sales and distribution (SD) processes, particularly when creating or processing sales orders, deliveries, or other related documents.
  Causes:
  
  Missing Partner Functions: The partner functions (like sold-to party, ship-to party, etc.) may not be properly defined for the customer master record.
  Incorrect Order Type Configuration: The order type being used may not be correctly configured to recognize the partner roles associated with the customer.
  Customer Master Data Issues: The customer master data may be incomplete or incorrectly set up, leading to missing partner roles.
  Sales Area Configuration: The sales area (sales organization, distribution channel, division) may not be properly set up or linked to the customer.
  Customizations or Enhancements: Custom code or enhancements in the system may interfere with the standard partner determination process.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Ensure that all necessary partner functions are defined and correctly assigned.
  
  
  
  Review Order Type Configuration:
  
  Check the configuration of the order type in the SAP system (transaction code VOTXN).
  Ensure that the partner determination procedure is correctly assigned to the order type.
  
  
  
  Verify Sales Area Settings:
  
  Ensure that the sales area is correctly set up and that the customer is assigned to the appropriate sales area.
  Check the configuration in the sales area settings (transaction code OVX5).
  
  
  
  Partner Determination Procedure:
  
  Review the partner determination procedure assigned to the customer and the order type.
  Ensure that the necessary partner roles are included in the procedure.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or user exits that might affect partner determination, review them to ensure they are not causing the issue.
  
  
  
  Testing:
  
  After making the necessary changes, test the order creation process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master
  VOTXN: Order Type Configuration
  OVX5: Sales Area Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review SAP documentation on partner determination and customer master data management for further insights.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SD processes.