How To Fix EEWMSDSMCORE000 - Cannnot determine a one-time customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSDSMCORE - IS-U: Disaggregation in Work Management

• Message number: 000

• Message text: Cannnot determine a one-time customer

What causes this issue?

Could not determine one-time customers using enhancement <ZH>EWMSM001
</>. This step is necessary for the creation of work orders.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check enhancement <ZH>EWMSM001</>.
Change the customer function module if necessary in order to determine
one-time customers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSDSMCORE000 - Cannnot determine a one-time customer ?

  The SAP error message EEWMSDSMCORE000: Cannot determine a one-time customer typically occurs in the context of the SAP system when trying to process a transaction that involves a one-time customer (also known as a "one-time account" or "one-time vendor"). This error indicates that the system is unable to find or identify the one-time customer record that is required for the transaction.
  Causes:
  
  Missing One-Time Customer Data: The one-time customer data may not be set up in the system. This can happen if the customer master data has not been created or if it has been deleted.
  Incorrect Configuration: The configuration settings for one-time customers may not be properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the one-time customer.
  Authorization Issues: The user may not have the necessary authorizations to access or create one-time customer records.
  Transaction Type: The transaction being processed may not support one-time customers, or the specific settings for the transaction may not be configured to allow one-time customers.
  
  Solutions:
  
  Create One-Time Customer Record: If the one-time customer does not exist, create a new one-time customer record in the system. This can typically be done through the customer master data transaction (e.g., transaction code XD01 for creating a customer).
  Check Configuration: Review the configuration settings for one-time customers in the SAP system. Ensure that the settings are correctly defined in the relevant customizing transactions (e.g., SPRO).
  Data Consistency Check: Perform a data consistency check to identify any issues with the customer master data. This may involve running reports or using transaction codes like SE16 to check the relevant tables.
  User Authorizations: Verify that the user has the necessary authorizations to create or access one-time customer records. This may involve checking roles and authorizations in the user profile.
  Review Transaction Settings: Ensure that the transaction being processed is configured to allow one-time customers. This may involve checking the transaction type settings or the document type settings in the configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Documentation: Review SAP documentation or help files related to customer master data and one-time customers for additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.