How To Fix EEWM-WORKFLOW-01020 - Service order & could not be confirmed completely

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWM-WORKFLOW-01 - IS-U Workmanagement: Workflow

• Message number: 020

• Message text: Service order & could not be confirmed completely

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWM-WORKFLOW-01020 - Service order & could not be confirmed completely ?

  The SAP error message EEWM-WORKFLOW-01020, which indicates that a service order could not be confirmed completely, typically arises in the context of the SAP Extended Warehouse Management (EWM) module. This error can occur for various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Incomplete Data: The service order may have missing or incomplete data that prevents it from being confirmed.
  Status Issues: The order might be in a status that does not allow for confirmation (e.g., it may be locked or already confirmed).
  Workflow Issues: There may be issues with the workflow configuration or execution that prevent the order from being processed correctly.
  Dependencies: There could be dependencies on other processes or orders that have not been fulfilled.
  System Configuration: Incorrect configuration settings in the EWM or related modules could lead to this error.
  
  Solutions:
  
  Check Order Data: Review the service order for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Verify Order Status: Check the status of the service order. If it is locked or already confirmed, you may need to unlock it or create a new order.
  Review Workflow Configuration: Investigate the workflow settings in the EWM system. Ensure that the workflow is correctly configured and that there are no errors in the workflow execution.
  Check Dependencies: Look for any dependencies that need to be resolved before the order can be confirmed. This may involve checking related orders or processes.
  Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  System Configuration: If the issue persists, consult with your SAP Basis or EWM configuration team to ensure that the system settings are correct.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for EWM and workflow management for more detailed information on service order processing and confirmation.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.