How To Fix EEWM-WORKFLOW-01013 - No service products found for IS-U division & and set level &

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWM-WORKFLOW-01 - IS-U Workmanagement: Workflow

• Message number: 013

• Message text: No service products found for IS-U division & and set level &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWM-WORKFLOW-01013 - No service products found for IS-U division & and set level & ?

  The SAP error message EEWM-WORKFLOW-01013 indicates that the system could not find any service products for a specific IS-U (Industry Solution for Utilities) division and set level. This error typically arises in the context of workflows related to service management in the Utilities industry.
  Cause:
  
  Missing Service Products: The most common cause is that there are no service products defined for the specified IS-U division and set level in the system.
  Configuration Issues: There may be configuration issues in the IS-U module that prevent the system from recognizing the service products.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data related to service products.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the service products.
  
  Solution:
  
  
  Check Service Products:
  
  Navigate to the relevant configuration settings in the IS-U module.
  Verify that service products are defined for the specified division and set level.
  If they are missing, create the necessary service products.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the IS-U division and set level is correctly set up.
  Check the customizing settings in transaction SPRO under the IS-U module to ensure everything is configured properly.
  
  
  
  Data Consistency:
  
  Run data consistency checks to identify any inconsistencies in the master data.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for service products.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the service products.
  Check user roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  IS-U Module: The IS-U module is specifically designed for utility companies and includes functionalities for billing, service management, and customer relationship management.
  Service Products: These are predefined offerings that a utility company can provide to its customers, such as electricity, water, or gas services.
  Workflow Management: The error is related to workflow processes in SAP, which automate business processes and require proper configuration of service products to function correctly.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message EEWM-WORKFLOW-01013.