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Message type: E = Error
Message class: EEWA_ORDER - Messages for Waste Disposal Ordres / Order Management
Message number: 204
Message text: Order date &1: The customer &2 has a central billing block.
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EEWA_ORDER204
- Order date &1: The customer &2 has a central billing block. ?The SAP error message EEWA_ORDER204 indicates that there is a central billing block for a customer, which prevents the processing of an order. This error typically arises in the context of sales and distribution (SD) when trying to create or process a sales order for a customer who has a billing block set at a central level.
Cause:
The primary cause of this error is that the customer has a central billing block in their master data. This block can be set for various reasons, such as:
- Credit Limit Exceeded: The customer may have exceeded their credit limit.
- Payment Issues: There may be outstanding payments or issues with previous invoices.
- Contractual Issues: There could be contractual terms that prevent further billing.
- Manual Blocking: A user may have manually set a billing block for the customer.
Solution:
To resolve this error, you can take the following steps:
Check Customer Master Data:
- Go to the customer master record (transaction code
XD03
for general data orVD03
for sales area data).- Check the billing block field in the customer master data. This is usually found in the sales area data under the "Billing" tab.
Review Credit Management Settings:
- If the billing block is due to credit management, check the customer's credit limit and outstanding balances. You can do this using transaction code
FD32
to view the credit management data.- If necessary, adjust the credit limit or clear outstanding invoices.
Remove the Billing Block:
- If the billing block is no longer applicable, you can remove it by editing the customer master record (transaction code
XD02
orVD02
).- Ensure that you have the necessary authorizations to make changes to the customer master data.
Consult with Finance or Sales Teams:
- If you are unsure why the billing block is in place, consult with the finance or sales teams to understand the reason behind it and whether it should be lifted.
Check for Other Related Blocks:
- Sometimes, there may be other blocks (like delivery blocks) that could also affect order processing. Ensure that all relevant blocks are checked.
Related Information:
XD03
/ XD02
: Display/Change Customer Master DataFD32
: Display Customer Credit Management DataBy following these steps, you should be able to identify the cause of the billing block and take appropriate action to resolve the EEWA_ORDER204 error.
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