How To Fix EEDMSET487 - Customer group &1 has zero annual consumption

SAP Error Message - Details

• Message type: E = Error

• Message class: EEDMSET - Messages for Settlement

• Message number: 487

• Message text: Customer group &1 has zero annual consumption

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEDMSET487 - Customer group &1 has zero annual consumption ?

  The SAP error message EEDMSET487 indicates that the customer group specified (denoted by &1) has zero annual consumption. This typically occurs in the context of demand management or sales and distribution processes where the system expects to find some consumption data for the specified customer group.
  Cause:
  
  No Sales Data: The customer group may not have any sales transactions recorded within the specified period, leading to zero annual consumption.
  Incorrect Configuration: The customer group may not be properly configured in the system, or it may not be linked to any relevant sales data.
  Data Entry Errors: There may be errors in data entry or data migration that resulted in missing or incorrect consumption data.
  Inactive Customers: The customers within the group may be inactive or have not made any purchases during the reporting period.
  
  Solution:
  
  Check Sales Data: Verify if there are any sales transactions for the customer group in question. You can do this by running reports or queries to check sales history.
  Review Customer Group Configuration: Ensure that the customer group is correctly set up in the system and linked to the appropriate sales areas and data.
  Data Correction: If there are data entry errors, correct them. This may involve entering missing sales data or correcting any misconfigurations.
  Analyze Customer Activity: If the customers in the group are inactive, consider whether they should be included in the analysis or if they need to be reactivated.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidelines related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA05 (List of Sales Orders) or VA03 (Display Sales Order) to check sales data.
  Reports: Utilize standard SAP reports to analyze customer consumption and sales data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit customer and sales data.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.