How To Fix EE_TOUE122 - Unable to create TOU exception response for register &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EE_TOUE - TOU Exception Messages

  • Message number: 122

  • Message text: Unable to create TOU exception response for register &1

  • Show details Hide details
  • What causes this issue?

    A TOU exception response cannot be created for register &V1& in
    equipment &V2& because it is not an interval register..

    System Response

    Processing is canceled.

    How to fix this error?

    Choose a contract whose installation has a device with an interval
    register.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EE_TOUE122 - Unable to create TOU exception response for register &1 ?

    The SAP error message EE_TOUE122, which states "Unable to create TOU exception response for register &1," typically relates to issues in the Time of Use (TOU) billing or metering processes within the SAP IS-U (Industry Solution for Utilities) module. This error can occur due to various reasons, including configuration issues, data inconsistencies, or system errors.

    Causes:

    1. Configuration Issues: The TOU settings may not be properly configured in the system. This includes the TOU profiles, rate structures, or exception handling settings.
    2. Data Inconsistencies: There may be missing or incorrect data related to the register (meter) specified in the error message. This could include missing TOU data or incorrect meter readings.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify TOU exception responses.
    4. System Errors: There could be underlying system issues or bugs that are preventing the creation of the TOU exception response.

    Solutions:

    1. Check Configuration: Review the TOU configuration settings in the SAP system. Ensure that all necessary profiles and rate structures are correctly set up.
    2. Validate Data: Check the register (meter) data for completeness and accuracy. Ensure that all required fields are populated and that the data is consistent.
    3. Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to create TOU exception responses.
    4. Debugging: If the issue persists, consider using the SAP debugging tools to trace the process and identify where the error is occurring.
    5. Consult Documentation: Refer to SAP documentation or notes related to TOU processing for any known issues or additional troubleshooting steps.
    6. Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that deal with TOU settings and exception handling.
    • SAP Notes: Search for SAP Notes related to EE_TOUE122 for any patches or updates that may address the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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