How To Fix EE_TOUE121 - Unable to create TOU exception response

EE_TOUE121 - Overview

• Message type: E = Error

• Message class: EE_TOUE - TOU Exception Messages

• Message number: 121

• Message text: Unable to create TOU exception response

What causes this issue?

You want to create a TOU exception response for contract &V1&. This is
not possible and could be due to the following reasons:
The contract does not have an assigned installation at the time of the
TOU exception.
The contract installation does not have assigned devices at the time of
the TOU exception.
Devices for the contract installation do not have assigned registers at
the time of the TOU exception.

System Response

The action was canceled.

How to fix this error?

Choose a different contract or resolve the cause of the error listed
above.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

EE_TOUE121 - Details

• The SAP error message EE_TOUE121, which states "Unable to create TOU exception response," typically relates to issues in the context of Time of Use (TOU) billing or exception handling in SAP IS-U (Industry Solution for Utilities). This error can occur due to various reasons, including configuration issues, missing data, or system inconsistencies.
  Possible Causes:
  
  
  Configuration Issues: The TOU settings may not be properly configured in the system. This includes the TOU rates, exception handling rules, or related master data.
  Missing Data: Required data for processing the TOU exception response may be missing or incomplete. This could include customer data, contract accounts, or meter readings.
  Authorization Issues: The user may not have the necessary authorizations to create or process TOU exception responses.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the creation of the response.
  
  Solutions:
  
  Check Configuration: Review the TOU configuration settings in the SAP system. Ensure that all necessary parameters are