How To Fix EE_TOUE040 - TOU exception valid-to time &1 does not match interval length &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_TOUE - TOU Exception Messages

• Message number: 040

• Message text: TOU exception valid-to time &1 does not match interval length &2

What causes this issue?

The TOU exception program triggers a rate (using conditional billing
programs), in which the TOU interface has an interval length of &V2&.
The end time entered &V1& for the current TOU exception is not suitable
for this interval length.
Note that the end of a TOU exception must be exactly a second before the
start of an interval and be suitable for the interval length.
Example:
The interval length is 15 minutes. This means that a TOU exception
always starts exactly on the 15th minute. The end must always be exactly
one second before this time. Admissible values for the end time are
therefore 10:14:59, 10:29:59, 10:44:59 oder 10:59:59 Uhr.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_TOUE040 - TOU exception valid-to time &1 does not match interval length &2 ?

  The SAP error message EE_TOUE040 indicates that there is a mismatch between the "valid-to" time and the expected interval length in a Time of Use (TOU) pricing scenario. This error typically arises in the context of energy management or billing processes where time intervals are defined for pricing purposes.
  Cause:
  The error occurs when the "valid-to" date/time for a TOU pricing record does not align with the expected duration of the interval defined for that pricing. This can happen due to several reasons:
  
  Incorrect Configuration: The TOU pricing intervals may not be configured correctly, leading to discrepancies in the expected valid-to time.
  Data Entry Errors: Manual entry of dates or times may lead to incorrect values being inputted.
  Changes in Time Intervals: If there have been changes to the time intervals or pricing structures, the valid-to time may not have been updated accordingly.
  Overlapping Intervals: If there are overlapping TOU intervals, it can cause confusion in determining the valid-to time.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check TOU Configuration:
  
  Review the configuration of the TOU pricing intervals in the SAP system. Ensure that the valid-to time aligns with the defined interval lengths.
  Verify that the intervals are set up correctly without overlaps.
  
  
  
  Validate Data Entries:
  
  Check the entries for the TOU records to ensure that the valid-to time is entered correctly and matches the expected interval length.
  Correct any discrepancies found in the data.
  
  
  
  Update Valid-to Time:
  
  If the valid-to time is incorrect, update it to match the expected interval length. This may involve adjusting the end date/time of the pricing interval.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring TOU pricing and handling exceptions.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs and that the TOU pricing is functioning as expected.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to TOU pricing and configuration, such as EEDM (for energy data management) or EEDM_TOU (for TOU configuration).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review the SAP Help Portal for detailed information on Time of Use pricing and related configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.