How To Fix EE_SALES085 - Customer is not created for the selected sales area

EE_SALES085 - Overview

• Message type: E = Error

• Message class: EE_SALES -

• Message number: 085

• Message text: Customer is not created for the selected sales area

What causes this issue?

The customer is not created for the selected sales area (see profile);
therefore you cannot create a quotation or an order for this customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the customer for the required sales area.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EE_SALES085 - Details

• The SAP error message EE_SALES085 indicates that a customer has not been created for the selected sales area. This error typically occurs when you are trying to process a sales order, quotation, or any other sales-related transaction, and the system cannot find a valid customer record for the specified sales area (which includes the combination of sales organization, distribution channel, and division).
  
  Cause:
  
  Customer Not Created: The most common cause is that the customer master data has not been created for the specific sales area you are trying to use.
  Incorrect Sales Area: The sales area specified in the transaction does not match any existing customer master data.
  Data Inconsistency: There may be inconsistencies in the customer master data or the sales area configuration.
  
  
  Solution:
  
  
  Create Customer for Sales Area:
  
  Navigate to the customer master data creation transaction (usually XD01 for general data, VD01 for sales area data).
  Ensure that you create the customer for the correct sales