How To Fix EE_CRM_MKT016 - BW system &1; contract &2 - &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 016

• Message text: BW system &1; contract &2 - &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT016 - BW system &1; contract &2 - &3 ?

  The SAP error message EE_CRM_MKT016 typically relates to issues in the integration between the CRM (Customer Relationship Management) and BW (Business Warehouse) systems, particularly concerning contracts. The message indicates that there is a problem with the data extraction or processing of contract information in the BW system.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the contract data between the CRM and BW systems.
  Missing Data: Required data for the contract may be missing or incomplete in the CRM system.
  Configuration Issues: There could be configuration issues in the data transfer settings between CRM and BW.
  Authorization Issues: The user may not have the necessary authorizations to access the contract data.
  Technical Errors: There may be technical errors in the data extraction process or in the BW system itself.
  
  Solution:
  
  Check Data Consistency: Verify that the contract data in the CRM system is complete and consistent. Look for any missing or incorrect entries.
  Review Configuration: Check the configuration settings for data extraction from CRM to BW. Ensure that all necessary settings are correctly configured.
  Data Transfer Monitoring: Use transaction codes like RSA1 in BW to monitor the data transfer process and identify any errors or issues.
  Authorization Check: Ensure that the user has the necessary authorizations to access the contract data in both CRM and BW systems.
  Error Logs: Check the error logs in both systems for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  Re-extract Data: If the issue is resolved, you may need to re-extract the data from the CRM system to the BW system.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSMO (Monitor Data Transfer), and others that may help in troubleshooting.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.