How To Fix EE_CRM_MKT011 - Print action record for business partner &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 011

• Message text: Print action record for business partner &1 could not be created

What causes this issue?

An error occurred during creation of the print action record for
business partner &v1&.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Analyze the next message in the log.

Procedure for System Administrators

When you have corrected the error, you must restart processing to
ensure all the print action records are created.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT011 - Print action record for business partner &1 could not be created ?

  The SAP error message EE_CRM_MKT011 indicates that the system encountered an issue while trying to create a print action record for a business partner. This error typically arises in the context of CRM (Customer Relationship Management) and marketing activities, particularly when attempting to generate or print marketing documents or communications.
  Causes:
  
  Missing Data: The business partner may not have all the required data fields filled out, such as address information or contact details.
  Configuration Issues: There may be issues with the configuration of the print action or the related marketing activity.
  Authorization Issues: The user may not have the necessary authorizations to create print action records.
  Technical Errors: There could be underlying technical issues, such as problems with the print program or the output device settings.
  Inconsistent Data: The business partner data may be inconsistent or corrupted, leading to issues when the system tries to create the print action.
  
  Solutions:
  
  Check Business Partner Data: Ensure that all required fields for the business partner are filled out correctly. This includes checking the address, contact information, and any other relevant data.
  Review Configuration: Verify the configuration settings for the print action in the CRM system. Ensure that the print action is correctly set up and that all necessary parameters are defined.
  Check Authorizations: Ensure that the user attempting to create the print action has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Debugging: If you have access to technical resources, consider debugging the print program to identify any specific errors or issues that may be occurring during the print action creation.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Test Output Device: Ensure that the output device is correctly configured and operational. You can check this in transaction SPAD (Spool Administration).
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SLG1 for viewing application logs.
  Documentation: Review SAP documentation related to CRM marketing and print actions for additional insights and troubleshooting steps.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  By following these steps, you should be able to identify and resolve the issue causing the EE_CRM_MKT011 error message in your SAP system.