How To Fix EE_CRM_MKT010 - &1 print action records created

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 010

• Message text: &1 print action records created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT010 - &1 print action records created ?

  The SAP error message EE_CRM_MKT010 typically relates to issues in the CRM (Customer Relationship Management) module, specifically concerning marketing actions and print action records. This error can occur when there are problems with the configuration or execution of marketing campaigns, particularly when trying to print or generate documents related to these campaigns.
  Cause:
  
  Missing Configuration: The error may arise if the necessary configuration for marketing actions or print actions is not set up correctly in the system.
  Data Issues: There may be missing or incorrect data in the marketing action records that prevent the system from processing the print action.
  Authorization Issues: The user may not have the necessary authorizations to execute the print action.
  Technical Errors: There could be underlying technical issues, such as problems with the print layout or the output device settings.
  
  Solution:
  
  Check Configuration: Ensure that all necessary configurations for marketing actions and print actions are correctly set up in the system. This includes checking the settings in transaction codes like SPRO for marketing and output management.
  Validate Data: Review the marketing action records for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  User Authorizations: Verify that the user executing the print action has the appropriate authorizations. This can be checked in transaction SU53 or by consulting with your security team.
  Output Device Settings: Check the output device settings in transaction SPAD to ensure that the correct printer is configured and available.
  Review Logs: Look at the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may need to be applied.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM marketing functionalities and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.