How To Fix EDX_SIS_MC025 - Cannot ZIP supporting documents.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDX_SIS_MC - EDX_SIS: Message class

  • Message number: 025

  • Message text: Cannot ZIP supporting documents.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDX_SIS_MC025 - Cannot ZIP supporting documents. ?

    The SAP error message EDX_SIS_MC025, which states "Cannot ZIP supporting documents," typically occurs in the context of document management or when trying to compress files for transmission or storage. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. File Size Limitations: The files you are trying to ZIP may exceed the maximum size limit set by the system.
    2. File Format Issues: The files may be in a format that is not supported for zipping.
    3. Insufficient Permissions: The user may not have the necessary permissions to access or modify the files.
    4. System Configuration: There may be issues with the configuration of the SAP system or the underlying file system.
    5. Temporary Storage Issues: The temporary storage space on the server may be full or not accessible.
    6. Corrupted Files: One or more of the files intended for zipping may be corrupted.

    Solutions:

    1. Check File Sizes: Ensure that the files you are trying to ZIP do not exceed the size limits set by your SAP system.
    2. Verify File Formats: Make sure that the files are in a supported format for zipping. Convert any unsupported files if necessary.
    3. Review Permissions: Check the user permissions to ensure that you have the necessary rights to access and modify the files.
    4. System Configuration: Consult with your SAP Basis team to verify that the system is correctly configured for document management and zipping operations.
    5. Free Up Space: Check the temporary storage on the server and free up space if it is full. You may need to delete unnecessary files or increase the storage capacity.
    6. Check for Corruption: Review the files for any corruption. If any files are corrupted, try replacing them with valid versions.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
    • System Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
    • Documentation: Refer to the SAP documentation for the specific module you are working with to understand any specific requirements or limitations regarding document handling.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to diagnose and resolve the error message EDX_SIS_MC025 in your SAP environment.

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