How To Fix EDX_SIS_MC023 - Cannot extract IS-XML from DocumentSet.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDX_SIS_MC - EDX_SIS: Message class

• Message number: 023

• Message text: Cannot extract IS-XML from DocumentSet.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDX_SIS_MC023 - Cannot extract IS-XML from DocumentSet. ?

  The SAP error message EDX_SIS_MC023 indicates that there is an issue with extracting IS-XML from a DocumentSet. This error typically occurs in the context of SAP's Electronic Data Exchange (EDX) or when dealing with document management systems that utilize IS-XML (Industry Standard XML) for data interchange.
  Causes:
  
  
  Missing or Incorrect Configuration: The system may not be properly configured to handle IS-XML extraction. This could include missing settings in the EDX configuration or incorrect mapping of document types.
  
  
  DocumentSet Issues: The DocumentSet itself may be incomplete, corrupted, or not properly formatted. This can prevent the system from extracting the necessary IS-XML data.
  
  
  Authorization Issues: The user or process attempting to perform the extraction may not have the necessary permissions to access the DocumentSet or the related data.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or bugs in the SAP system.
  
  
  Version Compatibility: The version of the SAP system or the EDX component may not be compatible with the IS-XML format being used.
  
  
  Solutions:
  
  
  Check Configuration: Review the EDX configuration settings to ensure that they are correctly set up for IS-XML extraction. This includes checking the mapping of document types and ensuring that all necessary components are activated.
  
  
  Validate DocumentSet: Inspect the DocumentSet for completeness and correctness. Ensure that all required documents are present and properly formatted.
  
  
  Review Authorizations: Verify that the user or process has the necessary authorizations to access and extract data from the DocumentSet. Adjust roles and permissions as needed.
  
  
  Check Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue. This can help identify if there are any technical errors or misconfigurations.
  
  
  Update System: Ensure that your SAP system and EDX components are up to date. If there are known bugs or issues with the current version, applying patches or updates may resolve the problem.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to EDX and IS-XML for any specific troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and configuration settings.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to EDX and IS-XML that may provide additional insights or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for EDX and IS-XML to understand the expected configurations and processes.
  
  By following these steps, you should be able to diagnose and resolve the error message EDX_SIS_MC023 effectively.