How To Fix EDOCUMENT_TW083 - Customer &1 in the accounting document doesnÆt match.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 083

• Message text: Customer &1 in the accounting document doesnÆt match.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW083 - Customer &1 in the accounting document doesnÆt match. ?

  The SAP error message EDOCUMENT_TW083 indicates that there is a mismatch between the customer information in the accounting document and the expected customer data in the system. This error typically arises in the context of electronic invoicing or document processing, particularly in regions where electronic document compliance is enforced, such as Taiwan.
  Cause:
  
  Customer Data Mismatch: The customer number or details in the accounting document do not match the customer master data in the SAP system.
  Incorrect Customer Master Data: The customer master record may be incomplete or incorrectly configured, leading to discrepancies.
  Document Type Issues: The type of document being processed may not be compatible with the customer data.
  Configuration Issues: There may be configuration settings in the electronic document processing that are not aligned with the customer data.
  
  Solution:
  
  
  Verify Customer Master Data:
  
  Check the customer master record (transaction code XD03 for general data or FD03 for company code data) to ensure that all required fields are filled out correctly.
  Ensure that the customer is active and not blocked for transactions.
  
  
  
  Check Accounting Document:
  
  Review the accounting document (transaction code FB03) to ensure that the customer number and other relevant details are correct.
  Make sure that the document type is appropriate for the transaction being processed.
  
  
  
  Update Configuration:
  
  If applicable, review the configuration settings for electronic invoicing or document processing in the SAP system to ensure they are set up correctly.
  Consult with your SAP Basis or configuration team to ensure that the settings align with the requirements for electronic documents.
  
  
  
  Test with Different Data:
  
  If possible, try processing the document with a different customer to see if the issue persists. This can help isolate whether the problem is specific to a particular customer.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, FB03, and any specific transaction codes related to electronic document processing in your SAP version.
  Documentation: Review SAP documentation related to electronic invoicing and customer master data management for best practices and compliance requirements.
  User Roles: Ensure that users have the appropriate roles and authorizations to access and modify customer master data and accounting documents.
  
  By following these steps, you should be able to identify and resolve the cause of the EDOCUMENT_TW083 error in your SAP system.