How To Fix EDOCUMENT_TW057 - Can't cancel the document. It's used by a consolidated eDocument.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 057

• Message text: Can't cancel the document. It's used by a consolidated eDocument.

What causes this issue?

You cannot cancel this document because its eDocument is already
included in a consolidated eDocument.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel the consolidated eDocument in the <LS>eDocument Cockpit</>.
Cancel this document.
Re-create a consolidated eDocument.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW057 - Can't cancel the document. It's used by a consolidated eDocument. ?

  The SAP error message EDOCUMENT_TW057 indicates that you are trying to cancel a document that is part of a consolidated eDocument. This typically occurs in the context of electronic document processing, such as e-invoicing or electronic document management, where documents are grouped together for processing.
  Cause:
  The error arises because the document you are attempting to cancel is linked to a consolidated eDocument. In SAP, consolidated eDocuments are used to group multiple individual documents for submission or processing. If one of the documents in the group is already processed or if the consolidated document is in a state that does not allow for individual document cancellation, you will encounter this error.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Consolidated Document: Identify the consolidated eDocument that includes the document you are trying to cancel. You can do this by checking the document's details in the SAP system.
  
  
  Cancel the Consolidated Document: If you need to cancel the individual document, you may first need to cancel the entire consolidated eDocument. This can usually be done through the transaction or application that manages eDocuments in your SAP system.
  
  
  Review Document Status: Ensure that the consolidated document is in a status that allows for cancellation. If it has already been processed or submitted, you may need to follow a different procedure to handle the cancellation.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources specific to your version of SAP and the eDocument functionality you are using. There may be specific guidelines or procedures for handling cancellations in your system.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing eDocuments, such as EDOCU or S/4HANA specific transactions.
  SAP Notes: Check for any SAP Notes related to eDocument processing and cancellations, as they may provide additional insights or patches that could resolve your issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to cancel documents and that your user role is configured correctly in the SAP system.
  
  By following these steps, you should be able to address the error and proceed with the necessary document management tasks in SAP.