How To Fix EDOCUMENT_TW055 - Select eDocuments for the same customer.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_TW - Taiwan eDocument messages

  • Message number: 055

  • Message text: Select eDocuments for the same customer.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_TW055 - Select eDocuments for the same customer. ?

    The SAP error message EDOCUMENT_TW055 typically occurs in the context of electronic document processing, particularly when dealing with eDocuments in the SAP system. This error indicates that there are multiple eDocuments associated with the same customer, and the system requires you to select a specific document to proceed.

    Cause:

    The error arises when:

    • There are multiple eDocuments (such as invoices, credit memos, etc.) created for the same customer within a specific time frame or context.
    • The system cannot determine which eDocument to process because of the ambiguity created by having multiple entries.

    Solution:

    To resolve the EDOCUMENT_TW055 error, you can take the following steps:

    1. Review eDocuments: Check the list of eDocuments associated with the customer in question. You can do this by navigating to the relevant transaction or report that lists eDocuments.

    2. Select Specific Document: When prompted by the error message, select the specific eDocument you wish to process. This may involve using a selection screen or dropdown menu to choose the correct document.

    3. Filter or Sort: If the list of eDocuments is extensive, consider applying filters or sorting options to narrow down the selection to the relevant documents for that customer.

    4. Check for Duplicates: Investigate why multiple eDocuments exist for the same customer. If duplicates are not needed, consider deleting or archiving unnecessary documents.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling eDocuments in your version of SAP.

    6. Contact Support: If the issue persists or if you are unsure about the correct document to select, consider reaching out to your SAP support team or consulting with an SAP expert.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing eDocuments, such as FB03 (Display Document), FB60 (Enter Incoming Invoices), or any specific transaction related to eDocument processing in your SAP environment.
    • SAP Notes: Check for any SAP Notes related to eDocument processing that might provide additional insights or fixes for known issues.
    • User Roles and Permissions: Ensure that you have the necessary permissions to view and select eDocuments for the customer in question.

    By following these steps, you should be able to resolve the EDOCUMENT_TW055 error and continue with your eDocument processing tasks in SAP.

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