How To Fix EDOCUMENT_TW028 - Please maintain total number range for head office

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 028

• Message text: Please maintain total number range for head office

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

<LS>Document class</> field empty.
company code and head office. Note that you should leave the
Places</>, you assign the number range intervals to the appropriate
Numbering</> -> <LS>Taiwan</> -> <LS>Assign Number Ranges to Business
<LS>General Application Functions</> -> <LS>Cross-Application Document
Under the navigation path of <LS>Cross-Application Components</> ->
Number Ranges to Business Places</>. To do so, proceed as follows:
You should make the settings in the Customizing activity <LS>Assign

How to fix this error?

System Response

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW028 - Please maintain total number range for head office ?

  The SAP error message EDOCUMENT_TW028 typically indicates that there is an issue with the total number range configuration for electronic documents in the context of the head office. This error is often encountered in the context of electronic invoicing or document management systems within SAP, particularly in regions where electronic document compliance is mandated.
  Cause:
  The error message EDOCUMENT_TW028 arises when the system cannot find a valid number range for the electronic documents that are supposed to be generated or processed. This can happen due to several reasons:
  
  Missing Number Range Configuration: The number range for electronic documents has not been defined or is incomplete.
  Incorrect Number Range Assignment: The number range may not be correctly assigned to the relevant document type or company code.
  Number Range Overlap: There may be an overlap or conflict with existing number ranges.
  Authorization Issues: The user may not have the necessary authorizations to access or maintain the number range settings.
  
  Solution:
  To resolve the error EDOCUMENT_TW028, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the relevant number range object associated with electronic documents (e.g., EDOCUMENT).
  Ensure that a valid number range is defined for the head office.
  
  
  
  Maintain Number Range:
  
  If the number range is missing, create a new number range by clicking on the "Insert" button.
  Define the interval for the number range (e.g., from 1 to 999999).
  Ensure that the number range is set to "Internal" if the system should generate the numbers automatically.
  
  
  
  Assign Number Range to Document Type:
  
  Go to the configuration settings for electronic documents (this may vary based on your specific SAP version).
  Ensure that the number range is correctly assigned to the relevant document type and company code.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to maintain number ranges. This can be checked in transaction code SU01 (User Maintenance).
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the document generation process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: Number Range Objects
  OBD2: Assign Number Ranges to Document Types
  SPRO: Access to the SAP Reference IMG for configuration settings.
  
  
  
  Documentation: Refer to SAP Help documentation for electronic document management and number range configuration for more detailed guidance.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the error message EDOCUMENT_TW028 and ensure that the total number range for the head office is properly maintained.