How To Fix EDOCUMENT_TR037 - Successfully retrieved &1 users: &2 new, &3 updated &4 Deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TR - eDocument Turkey Messages

• Message number: 037

• Message text: Successfully retrieved &1 users: &2 new, &3 updated &4 Deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TR037 - Successfully retrieved &1 users: &2 new, &3 updated &4 Deleted ?

  The SAP error message EDOCUMENT_TR037 is not an error in the traditional sense but rather an informational message indicating the results of a user synchronization process. This message typically appears in the context of the SAP eDocument framework, which is used for electronic document management and processing.
  Cause:
  The message indicates that the system has successfully retrieved a certain number of users from a source (like an external system or database). The message breaks down the results into:
  
  &1: Total number of users retrieved.
  &2: Number of new users added.
  &3: Number of existing users that were updated.
  &4: Number of users that were deleted.
  
  This message is not an error but rather a summary of the synchronization process.
  Solution:
  Since this message is informational, there is no specific solution required unless you are expecting a different outcome (e.g., if you expected more users to be updated or added). In that case, you may want to:
  
  Check the Source: Ensure that the source system or database from which users are being retrieved is correctly configured and contains the expected data.
  Review Logs: Look at the logs for any warnings or errors that might indicate issues during the synchronization process.
  Verify User Data: Ensure that the user data in the source system is accurate and up-to-date.
  Configuration Settings: Check the configuration settings in the SAP system related to user synchronization to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates related to the eDocument framework or user synchronization.
  Documentation: Review the official SAP documentation for the eDocument framework to understand the expected behavior and configuration options.
  Support: If you encounter unexpected behavior or issues, consider reaching out to SAP support for assistance.
  
  In summary, EDOCUMENT_TR037 is an informational message indicating the results of a user synchronization process, and no action is typically required unless the results are not as expected.