How To Fix EDOCUMENT_TH004 - XML file &1 error: the reference ID &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TH - eDocument Thailand Message

• Message number: 004

• Message text: XML file &1 error: the reference ID &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TH004 - XML file &1 error: the reference ID &2 does not exist ?

  The SAP error message EDOCUMENT_TH004 indicates that there is an issue with an XML file related to electronic documents, specifically that a reference ID mentioned in the XML does not exist in the system. This error typically arises in the context of electronic invoicing or document management where the system expects certain references to be present.
  Cause:
  
  
  Missing Reference ID: The reference ID specified in the XML file does not match any existing records in the SAP system. This could be due to:
  
  The reference ID was never created.
  The reference ID was deleted or archived.
  There is a typo or formatting issue in the XML file.
  
  
  
  Data Synchronization Issues: If the XML file is generated based on data from another system or module, there may be synchronization issues leading to missing or outdated reference IDs.
  
  
  Incorrect Configuration: The configuration settings for electronic documents or the specific module handling the XML processing may not be set up correctly.
  
  
  Solution:
  
  
  Verify Reference ID: Check the reference ID mentioned in the error message against the relevant tables in SAP to ensure it exists. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the reference ID.
  
  
  Correct the XML File: If the reference ID is incorrect or missing, update the XML file to include the correct reference ID. Ensure that the XML is well-formed and adheres to the expected schema.
  
  
  Recreate Missing Records: If the reference ID is indeed missing from the system, you may need to recreate the necessary records or documents that correspond to that reference ID.
  
  
  Check Configuration: Review the configuration settings for electronic documents in your SAP system. Ensure that all necessary settings are correctly configured to handle the electronic documents and their references.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic documents and the specific module you are working with. There may be specific guidelines or known issues that can help resolve the error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  SOST: SAPconnect Send Requests (to check if the document was sent)
  
  
  
  SAP Notes: Search for SAP Notes related to electronic documents and the specific error message. SAP Notes often contain patches, workarounds, or additional troubleshooting steps.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.