How To Fix EDOCUMENT_SG007 - Supplier email address should not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_SG - Messages for eDocument Singapore

• Message number: 007

• Message text: Supplier email address should not be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_SG007 - Supplier email address should not be empty ?

  The SAP error message EDOCUMENT_SG007 indicates that the supplier email address is missing or not provided in the system. This error typically occurs when you are trying to process electronic documents or communications that require a valid email address for the supplier.
  Cause:
  
  Missing Email Address: The supplier master data does not have an email address entered.
  Incorrect Configuration: The system may not be configured to handle email addresses properly.
  Data Entry Error: The email address may have been inadvertently deleted or not entered during the supplier setup.
  
  Solution:
  
  
  Check Supplier Master Data:
  
  Navigate to the supplier master data in SAP (usually through transaction codes like MK01, MK02, or BP depending on your version).
  Verify that the email address field is filled in correctly. If it is empty, enter a valid email address.
  
  
  
  Update Email Address:
  
  If the email address is missing, add the correct email address for the supplier.
  Ensure that the email format is valid (e.g., [e-mail]).
  
  
  
  Review Configuration:
  
  Check the configuration settings related to electronic documents and supplier communication in your SAP system.
  Ensure that the system is set up to require email addresses for suppliers if that is the business requirement.
  
  
  
  Data Validation:
  
  Implement data validation checks to ensure that email addresses are not left empty during supplier creation or updates.
  
  
  
  Testing:
  
  After updating the supplier email address, try to reprocess the electronic document or communication that triggered the error to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing supplier data, such as BP (Business Partner) for newer versions of SAP.
  Documentation: Refer to SAP documentation or help files for more details on managing supplier data and electronic document processing.
  User Roles: Ensure that the user has the necessary permissions to view and edit supplier master data.
  Support: If the issue persists after checking the email address, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the EDOCUMENT_SG007 error and ensure that the supplier email address is correctly maintained in the system.