How To Fix EDOCUMENT_SG005 - Contact point for a legal entity or person is non-compliant

EDOCUMENT_SG005 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_SG - Messages for eDocument Singapore

• Message number: 005

• Message text: Contact point for a legal entity or person is non-compliant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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EDOCUMENT_SG005 - Details

• The SAP error message EDOCUMENT_SG005 indicates that there is a compliance issue with the contact point for a legal entity or person in the context of electronic documents or e-invoicing. This error typically arises in scenarios where the system is validating the contact information against legal or regulatory requirements.
  
  Cause:
  
  Missing or Incorrect Information: The contact point (which could be an email address, phone number, or other contact details) may be missing or incorrectly formatted.
  Non-compliance with Legal Requirements: The contact information may not meet the specific legal requirements set by local regulations or tax authorities.
  Inactive or Invalid Contact Point: The contact point may be inactive or no longer valid, leading to compliance issues.
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to electronic documents or compliance checks.
  
  
  Solution:
  
  Verify Contact Information: Check the contact details for the legal entity or person in the SAP system. Ensure that all