How To Fix EDOCUMENT_PT_INV027 - Software cert. number or print character not found for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_PT_INV - eInvoice Portugal: Messages

• Message number: 027

• Message text: Software cert. number or print character not found for document &1

What causes this issue?

You either tried to submit or display the eDocument. When you do this,
the system triggers the generation of the XML file.
During this step, the system did not find at least one of the following
data:
software certification number
print character
This information is provided after the digital signature has been
completed. However, if the number range, where the current document
belongs to, is not set for digital signature, then the required
information is not passed on to the system.

System Response

The system cannot generate the XML file.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Enable the digital signature for the number ranges of the corresponding
documents:
<DS:SIMG.SIPT_NUMBR_FI_V>Record Number Ranges for Digital Signature of
Invoices (FI)</>
<DS:SIMG.SIPT_NUMBR_SD_V>Record Number Ranges for Digital Signature of
Billing Documents (SD)</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_PT_INV027 - Software cert. number or print character not found for document &1 ?

  The SAP error message EDOCUMENT_PT_INV027 indicates that there is an issue with the software certification number or print character for a specific document in the electronic invoicing process. This error typically arises in the context of electronic document processing, particularly when dealing with electronic invoices (e-invoices) in countries that require specific formats or certifications.
  
  Cause:
  
  Missing Software Certification Number: The software certification number, which is often required for compliance with local regulations, is not maintained in the system for the document in question.
  Missing Print Character: The print character, which is used to identify the format or type of document being processed, is not found or is incorrectly configured.
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to electronic invoicing or document processing.
  Document Type Not Supported: The document type being processed may not be supported for electronic invoicing in the current configuration.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration