How To Fix EDOCUMENT_PT_INV022 - Unknown response error code

EDOCUMENT_PT_INV022 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_PT_INV - eInvoice Portugal: Messages

• Message number: 022

• Message text: Unknown response error code

What causes this issue?

The received response code of the service provider is unknown.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open an incident under component CA-GTF-CSC-EDO-PT.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EDOCUMENT_PT_INV022 - Details

• The SAP error message "EDOCUMENT_PT_INV022 Unknown response error code" typically relates to issues encountered during the processing of electronic documents, particularly in the context of electronic invoicing or document management. This error can arise due to various reasons, including configuration issues, communication problems with external systems, or incorrect data being sent or received.
  Causes:
  
  
  
  Configuration Issues: Incorrect settings in the electronic document processing configuration can lead to this error. This includes settings related to the communication with external systems or the mapping of document types.
  
  
  External System Errors: If SAP is communicating with an external service (like a tax authority or a third-party invoicing system), any issues on that end (like downtime or incorrect responses) can trigger this error.
  
  
  Data Issues: If the data being sent in the electronic document is incorrect or not in the expected format, it can lead to an unknown response from the external system.
  
  
  Network Issues: Connectivity problems between SAP