How To Fix EDOCUMENT_PT_INV016 - Unexpected error; check the response file in the eDocument cockpit

EDOCUMENT_PT_INV016 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_PT_INV - eInvoice Portugal: Messages

• Message number: 016

• Message text: Unexpected error; check the response file in the eDocument cockpit

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Open a new incident under component CA-GTF-CSC-EDO-PT.

How to fix this error?

System Response

a sending request ID. This is a contradiction.
The response file from the service provider contains an error as well as

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

EDOCUMENT_PT_INV016 - Details

• The SAP error message EDOCUMENT_PT_INV016 indicates that there was an unexpected error while processing an electronic document, specifically related to the invoicing process. This error typically arises in the context of electronic invoicing (eDocument) solutions in SAP, where the system is unable to process a response file correctly.
  Causes:
  
  Response File Issues: The response file received from the external system (e.g., tax authority or business partner) may be malformed, incomplete, or not in the expected format.
  Configuration Errors: There may be misconfigurations in the eDocument settings or the integration with the external system.
  Network Issues: Temporary network issues could lead to incomplete data transmission or reception.
  Data Validation Errors: The data being sent or received may not meet the required validation rules, leading to processing failures.
  System Bugs: There could be bugs or issues in the SAP system or the eDocument framework that need to be addressed.
  
  Solutions:
  
  
  Check the Response File: 
  
  Navigate to the eDocument cockpit in