How To Fix EDOCUMENT_PT_INV012 - No quantity found for document &1 line &2; Check source document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_PT_INV - eInvoice Portugal: Messages

  • Message number: 012

  • Message text: No quantity found for document &1 line &2; Check source document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_PT_INV012 - No quantity found for document &1 line &2; Check source document ?

    The SAP error message EDOCUMENT_PT_INV012 indicates that there is an issue with the quantity in a document line item. Specifically, it states that no quantity was found for the specified document and line number. This error typically occurs in the context of electronic invoicing or document processing within SAP.

    Cause:

    1. Missing Quantity: The most common cause is that the source document (such as a purchase order or delivery) does not have a quantity specified for the line item in question.
    2. Incorrect Document Reference: The document number or line number referenced may be incorrect or may not exist in the system.
    3. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to discrepancies in the expected data.
    4. Document Status: The source document may be in a status that does not allow for quantity retrieval (e.g., it may be archived or deleted).

    Solution:

    1. Check Source Document: Verify the source document (e.g., purchase order, delivery note) to ensure that the line item in question has a valid quantity specified. If it is missing, you may need to update the source document.
    2. Validate Document and Line Number: Ensure that the document number and line number referenced in the error message are correct. You can do this by searching for the document in the relevant SAP transaction (e.g., ME23N for purchase orders).
    3. Review Document Status: Check the status of the source document to ensure it is active and not in a state that would prevent quantity retrieval.
    4. Data Consistency Check: If you suspect data synchronization issues, you may need to run consistency checks or consult with your SAP Basis team to ensure that all relevant data is up to date.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), VL03N (Display Outbound Delivery), or MIRO (Enter Incoming Invoice) to investigate the source documents.
    • SAP Documentation: Review SAP documentation related to electronic invoicing and document processing for additional context and troubleshooting steps.
    • User Permissions: Ensure that you have the necessary permissions to view and edit the source documents, as lack of access can also lead to issues in retrieving data.

    If the problem persists after checking these areas, it may be beneficial to involve your SAP support team or consult with SAP support for further assistance.

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