How To Fix EDOCUMENT_PE028 - No value found for customer's tax number type

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_PE - Messages for eDocuments Peru

• Message number: 028

• Message text: No value found for customer's tax number type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_PE028 - No value found for customer's tax number type ?

  The SAP error message EDOCUMENT_PE028 indicates that the system could not find a value for the customer's tax number type. This error typically arises in the context of electronic document processing, particularly when dealing with tax-related information in countries that require specific tax identification numbers (TINs) for compliance.
  Cause:
  
  Missing Tax Number: The customer's tax number may not be maintained in the customer master data.
  Incorrect Tax Number Type: The tax number type defined in the system may not match the expected type for the customer.
  Configuration Issues: There may be configuration issues in the tax settings or electronic document processing settings.
  Data Inconsistency: There could be inconsistencies in the data between the customer master and the electronic document processing settings.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
  Verify that the tax number is correctly entered in the relevant fields (e.g., VAT registration number).
  Ensure that the tax number type is correctly specified.
  
  
  
  Review Tax Number Type Configuration:
  
  Check the configuration for tax number types in the system (transaction code OBD2).
  Ensure that the tax number type used for the customer is correctly defined and active.
  
  
  
  Update Customer Data:
  
  If the tax number is missing, update the customer master data with the correct tax number.
  Ensure that the tax number is valid and complies with local regulations.
  
  
  
  Check Electronic Document Settings:
  
  Review the settings for electronic document processing to ensure that they are correctly configured to handle the customer's tax number type.
  Ensure that the relevant country-specific settings are in place.
  
  
  
  Test the Changes:
  
  After making the necessary updates, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for electronic document processing and tax number management for specific country requirements.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the above points, you should be able to resolve the EDOCUMENT_PE028 error and ensure that the customer's tax number is correctly processed in the system.